We are pleased to provide this web-based extranet to communicate project details, deadlines and updates to you.
Anywhere you have Internet access, you may view the details of your specific project deadlines, task lists, project-related communication, and contact information for the InfoStructures staff.
InfoStructures will use this extranet to post current information about your projects as well as to allow for your collaboration and active participation. We encourage you to post all messages relating to a given project here rather than over email. Doing so will enable our staff to attend to your needs more efficiently and help us keep your projects on track. We hope you will find this tool useful in your continuing relationship with InfoStructures. |
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How To Find Your Projects
There are two ways to view your projects:
- Point your browser directly to: https://infoinc.updatelog.com
- Click the "Client Login" link from our homepage www.infostructures.com.
At the login screen, enter your account name and password. All account names and passwords are lower case.
To give other members of your company access to projects, simply provide their names to your lead project engineer and we will setup accounts for them. We can assign specific access for individual projects or for all projects.
Extranet Tabs
DASHBOARD
The Dashboard or home page displays summary information for all projects that we have in progress with you at any given time. For example, on this page you will see upcoming milestones, or if there is a due date within the current 14 days, it will be listed in a calendar.
The Dashboard lists open projects on the left hand side of the page. If there is only one project active for you, the extranet will open into the "Overview" and the Dashboard will not show.
You may only have one project open or several depending on how we work together. For example, one project may be simply a continuing group of tasks with certain milestones that relate to standard network maintenance or administration duties. In other cases, projects may relate to specific larger infrastructure or systems integration jobs, such as an Exchange upgrade or site-wide switch and router replacement.
To start, click on any project you will be transferred into the Overview of the project.
OVERVIEW
The Overview tab is exactly that - an overview of the project. The left hand side of the page displays upcoming milestones or milestones due in the next 14 days, To-Do's (both open and closed), and messages.
The right hand side of the page shows which extranet accounts have access to this project. Most of the time, the entire InfoStructures operations and executive staff will have access as well as any techs you are currently working with on specific tasks. People from your company who have access to the project will display here as well.
MESSAGES
The message board is where we will post details of and communicate about the specific project. Messages fall within categories such as Job Details, Status, Design, Q&A, Licensing, etc.
You may view messages all together or by a specific category. You may also post a new message or comment on previously posted messages.
When posting new messages or comments, you can choose (or not) who you want notified of the new message. When you choose to notify someone of a new message, he/she will receive an email from the extranet saying that a new message has been posted for the project.
Note: Please do not reply to e-mails sent from the project area. These will be lost in space! Instead, click on the link and reply from within the project area.
Important: We encourage you to use the Messages area exclusively to communicate with others involved in the project rather than email. This way everybody knows what's going on at any given time and things don't get "lost in email." Also any new project people from your company or ours, will be able to catch up by reading all the message posts thus shortening the learning curve for them.
TO-DO List
"To-Do's" are the list of specific tasks needed to complete a project. To-Dos can be assigned to "Anyone", a company or an individual from your company or ours. Depending on how we setup permissions, you can view, but not change or add items in these lists.
On occasion, there may be a "To-Do" assigned to you. These items will have a yellow background and have your name (or company next to it). If a "To-Do" item is assigned to you, you can check it off when it's completed.
MILESTONES
The Milestone tab allows you to view target due dates that have been defined for the project. Milestones include important targets such as due dates, important stages of completion, critical path items, etc.
If there is a milestone assigned to you, you may check it off when you complete it. Milestones can be assigned to "Anyone," a company or an individual from our company or yours.
You may also link messages to a specific milestone. On the Milestone tab, the message linked will be listed below the milestone entry.
Color codes
The extranet color-codes Milestones on the calendar for easy scanning. For example,
- Yellow = Upcoming milestones
- Red = Late milestones
- Green = Completed milestones
- Blue = Today
PEOPLE
The People tab contains company names and extranet account names. This space is where you can change your password or other items related to your account. To add more people from your company to a project, just ask your InfoStructures lead technician and the user will be added promptly.
Project Completion
Once we have completed a project, we will archive and freeze all related information on the extranet. You may view your closed project(s) at any time; however, they will no longer be "edit-able."
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